hoststar Support

Support - We are happy to help you!

Our technical support is available to you from Monday to Saturday from 9 a.m. to 12 midday and 1.30 p.m. to 5 p.m. You can of course send us your questions by email. Emailed support questions are also viewed at the weekend and answered promptly according to the degree of urgency.

Please select a support sector:

  • Latest Support news / Status reports

    Swisscom customers must modify the outgoing mail server – Swisscom has deactivated port 25 for its customers’ email transmission and now port 587 ...
    Continue to status report

  • Administrative Questions regarding your hosting

    Here you can find useful tips and guidelines on the following subjects: range of offers, ordering, domain names, invoices and many more...
    Continue to Administrative Support Questions

  • Technical Questions regarding your hosting

    Problem solutions and instructions for technical subjects: email, FTP, Hosting Control Panel, databases, etc.
    Continue to Technical Support Questions

  • Application Forms regarding your hosting

    Forms to apply for the various additional services: StarPagemaker activation, launching additional domains, deactivation of safe mode, etc.
    Continue to Application Forms

  • Software Archive

    In our software archive we offer you preconfigured scripts, software and lists of links concerning various topics: FTP programs, website tools for assistance, etc.
    Continue to Software Archive

  • Support links

    Lots of interesting links to websites, forums and tutorials on programming- and script-languages: HTML, CSS, PHP, ASP, Perl-CGI, etc.
    Continue to Software Archive


We will be happy to answer further questions:

Administrative Questions:

Technical Questions:

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