1. Add account
Under «File» → «Information», click on «Add account» to configure a new account.
Now enter your email details in the corresponding fields as shown in the following example.
Your name: Enter your name in this field. You can also leave this field blank if desired. If left blank, recipients will see your email address as the sender, otherwise they will see the name entered in this field.
Email address: Enter the email address you wish to configure. If you are unsure whether the address has already been set up on the server, refer to the guide to setting up an email address for MailPro in My Panel.
Account type: Select «IMAP» as account type.
Incoming mail server: The name of the incoming mail server for MailPro is «mailpro.hoststar.ch».
Outgoing mail server: The name of the outgoing mail server for MailPro is also «mailpro.hoststar.ch».
User name: The user name is the email address you wish to configure.
Password: The password you selected for the email address in My Panel or supplied with your MailPro order.
After you have entered your details, click «More settings».
In the «Advanced» tab, set the connection type for IMAP to «SSL» and for SMTP to «TLS». Change the SMTP port from 25 to 587 and ensure that the IMAP port is set to 993.
If you are using IMAP, enter «INBOX» (without quotation marks) in the «Root folder path» field. Otherwise, emails will not be displayed correctly.
Once you have configured the settings, confirm with «OK» and then click «Next».
Select the «Advanced» menu item on the left and look for «International options» on the right – this is located some way down the list. There, set the preferred coding for outgoing vCards to «Unicode (UTF-8)». This setting helps prevent problems that can arise with synchronisation of contact data containing umlauts and other special characters.
For the synchronisation of the calendar you will need the WebDAV URL through which the calendar can be retrieved. To get this, log in to your Webmail at https://mailpro.hoststar.ch , click on the «Calendar» menu at the top and then under «MY CALENDARS», on the calendar you wish to synchronise, on the cog icon to the right.
You can ignore the first two calendar URLs. Only copy the address denoted as «Calendar URL». For the standard calendar, the URL essentially always has the same format:
You now need the calendar URL that you previously copied from Webmail. Set the calendar URL under «Folder URL». For «User name», enter the email address that you entered for the mail configuration of Outlook. For «Password», enter the password that corresponds to the email address.
«Synchronize every» determines how often (and whether) synchronisation should be carried out automatically. With the «Manual sync only» option, synchronisation only occurs when you click on the «Sync All» button. With «Sync disabled» on the other hand, the calendar will no longer be synchronised.
If the data is correct and the synchronisation interval is set to the desired value, click on the «Save» button and then close the «Folder setup» window. You can then test the synchronisation straight away by clicking on the «Sync All» button. In the «Start» tab, the button should be on the right-hand side.
If calendar entries have already been made in Webmail and the synchronisation works, you should see entries in your Outlook calendar within a few minutes. If a new window appears with an alert, there is a problem. In this case please report the error message to email@example.com.
To integrate someone else’s calendar, the necessary permissions must first be set in Webmail to allow you access (read and/or write permissions) to the calendar in question. For setting up in Webmail, please refer to the Instructions for groupware functions in My Panel.
For setting up in Outlook, first create a new, empty calendar, by right-clicking on an existing calendar and then selecting «New calendar…».
Now you need the calendar URL from Webmail. As described before, these instructions assume that you have already established a link to another calendar via Webmail. Underneath your own calendar, you should see other calendars displayed as «SHARED – firstname.lastname@example.org».
Select the calendar you wish to access via Outlook and then click on the cog icon.
Because this is a shared calendar, the calendar URL will look different in this case. You can ignore the first two calendar URLs.
Only copy the address denoted as «Calendar URL» once again to the configuration of the Outlook plug-in.
The URL for accessing contacts is unfortunately not directly visible in Webmail, but is composed as follows:
Replace the email address shown in grey with your own and enter the resulting URL in «Folder URL». Input the login details from your own email address into the «User name» and «Password» fields.
A subsequent test with the «Sync All» button should result in at least one new contact appearing, because your own email address is automatically included in the address book as soon as a MailPro account is created. If this test runs successfully, the set up of contact and calendar synchronisation in Outlook is complete.