Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Activate cloud

Support > Cloud > Configuration

If you would like to activate your Hoststar «Cloud» subscription, follow these steps:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Under the «Cloud» → «Overview» menu item, you can find additional information on the Hoststar Cloud and the option of activating the Cloud.

3. Product video

You can start by watching our product video about the Cloud.

4. Activate Cloud now for free

If you have more than one hosting package, choose the package for which you wish to activate the Cloud and then click on the «Activate Cloud now for free!» button.

5. Cloud successfully created

After a few seconds, you will receive a message confirming that the Cloud has been successfully created, which also shows your password. Please make a note of this password or save it, as you will need it to log in. If you forget the password for the main user you can «change the password for the main user» at any time.

6. Active Cloud

When you create a Cloud, two new menu items will appear on the left-hand side: «Users» and «Login». You will also see the «Active Cloud» area displayed under the product area. Here, you can see the hosting package or domain the Cloud was created on, how much storage space you have and how much you are already using. You can also «remove the Cloud».

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