Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Change technical contact

Support > Domain > Domain administration

When registering a domain with Hoststar, the details for the technical contact are automatically saved in My Panel during the registration process. You can change these details after installing the domain on our servers. Here you can enter your webmaster or other contact information for the person who manages your website. Please note, however, that these details are listed in every WHOIS database and can be viewed by anyone.

For domains you have registered with a domain registrar yourself, please contact your registrar directly to make changes to the technical contact information.

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click the «Domain» menu item and then «Settings».

3. Select your subscription

You now see a list of your domains. These includes both, domains which you have registered with Hoststar and those which you registered with an external registrar.

4. Select domain

Click the controller icon next to the desired domain that has Hoststar listed under «Registrar», then select «Change technical contact». 

5. Details of the technical contact

A pop-up window appears. The details saved in our system for the technical contact are displayed.

6. Make changes

Make the desired changes to the technical contact.

Click «Save» to apply your changes.

7. Confirm

After the changes are saved and sent to the domain registrar, a success notification appears on the overview page.

8. Whois information

It can take several minutes before the new Whois information for the domain is displayed.

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