Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Configure Domain

Support > Domain > Domain administration

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click the «Domain» menu item and then «Settings».

3. Overview

You now see a list of your domains. These includes both, domains which you have registered with Hoststar and those which you registered with an external registrar.

You can configure any domain that you have registered with Hoststar.

Click the «arrow icon» next to the desired domain.

 

Deactivate Domain

A pop-up menu appears. Tick the box to deactivate the domain for the appropriate hosting subscription.

After ticking the box, a warning appears. Read it carefully.

If you want to deactivate the domain, click «Deactivate».

The deactivation is effective immediately, and a success notification appears in the overview.

The domain remains registered with Hoststar but is no longer part of your hosting package.

 
 

Activate in an existing hosting subscription

By selecting the option «I have a hosting account with Hoststar and would like to activate my domain for this subscription», a drop-down menu with a list of your hosting subscriptions appears. Select the desired subscription and then click «Activate».

On the overview page, you will see a success notification. The domain will be activated for the selected hosting subscription within the next 15 minutes.

You will also receive an email from Hoststar containing the key details.

 

Activate in a third-party hosting subscription

If you select the «I would like to activate my domain for a hosting subscription belonging to another Hoststar customer» option, you will see a field for entering the order number. Enter the order number of the target hosting account here, and then click on «Activate».

The request to activate your domain for a Hoststar hosting subscription belonging to a third party has been sent to this party. A success notification will appear on your overview page once the process is complete.

If the owner of the hosting account approves the request, your domain will be activated for his hosting subscription.

 

Activating a new hosting subscription

After selecting the option «I would like to order a new hosting subscription from Hoststar and activate it for my domain», click «Continue» to start the order process for a hosting subscription.

You will be taken directly to the order process where you can select your subscription (StarEntry, StarBiz or StarPlus) and be guided through each step.

After placing your order, you will receive an email from Hoststar.

Was this article helpful?