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Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

General email configuration

Support > Mail > Set up your email software

To set up your email address in the email program of your choosing, use the following configuration:

Without SSL/TLS encryption

Incoming emails (POP3/IMAP)

  • Incoming mail server: login-XX.hoststar.ch (replace «XX» with the «actual server number for your hosting account».)
  • User name: The username is the email address you are setting up.
  • Password: The password you selected for the email address in My Panel. If you do not know the password, refer to the instructions for resetting your email password.
  • POP3 port: 110
  • IMAP port: 143

 

Outgoing emails (SMTP)

  • Outgoing mail server: login-XX.hoststar.ch (replace «XX» with the «actual server number for your hosting account».)
  • The option «SMTP server requires authentication» must be enabled. Use the same authentication details that you entered for the incoming mail server.
  • Port: 25 (some providers block port 25, in which case you can use port 587.)

With SSL/TLS encryption

Enable SSL

  • You can enable encryption (SSL) both for the incoming and outgoing mail server connection in your email program.

 

Incoming emails (POP3/IMAP)

  • Incoming mail server: login-XX.hoststar.ch (replace «XX» with the «actual server number for your hosting account».)
  • User name: The username is the email address you are setting up.
  • Password: The password you selected for the email address in My Panel. If you do not know the password, refer to the instructions for resetting your email password.
  • POP3 port: 995
  • IMAP port: 993

 

Outgoing emails (SMTP)

  • Outgoing mail server: login-XX.hoststar.ch (replace «XX» with the «actual server number for your hosting account».)
  • The option «SMTP server requires authentication» must be enabled. Use the same authentication details that you entered for the incoming mail server.
  • Port: 465
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