Contact

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Call
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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Monitoring

Support > My Panel > Hosting

The Hosting menu item comprises the following sub-pages: Overview, Settings, Databases, FTP, SSH, Cronjobs, Backup, ModSecurity, SSL certificates, Software, Statistics, and Monitoring.

With Monitoring, you're informed in real time about all services on the server.

Monitoring overview

The easy-to-understand displays inform you at any time in real time about the status of all your booked services. Special software checks the entire infrastructure at short intervals so that any problems can be detected early and rectified immediately, without the risk of outages or interruptions.

Status overview: Services

In the status overview, working services are highlighted in green. Services highlighted in red have a technical problem. In that case, our specialists are usually already working on fixing the issues.

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