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1 Administration: Monday to Friday, technical support: Monday to Saturday

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Manage email addresses

Support > My Panel > Mail

Thanks to «email administration» from Hoststar, management for all your emails is centralised and structured. The following items are available under «Mail»: «Email addresses», «Autoresponder», «Catch-all», «Spam filter», «Newsletter», «MailPro», «Email statistics» and «Webmail».

Autoresponder

An autoresponder sends an automatic reply email to the sender of each incoming email – if you're out of the office, for instance. To set up an autoresponder for an email address, follow the instructions in «Email autoresponder». Here you will also see a clear overview of all email addresses which have an autoresponder.

Catch-all

Catch-all is a function that collects messages to non-existent addresses and forwards them to the address «*@yourdomain.ch». To set up a catch-all address for your domain, follow the instructions in «Set up an email catch-all account». Here, again, any catch-all accounts created already will be displayed clearly.

 

Spam filter

A spam filter is used to filter unwanted emails (spam) out of your inbox. You can adjust the spam filter settings any way you like. You have the following options:

 

Newsletter

Enter different recipients (customers, friends, family members), assign them to groups and create your newsletter directly in My Panel. Quick and easy.

Under «Recipients», you can enter, manage, import, export and delete recipients of your newsletter. Detailed instructions can be found under «Create edit / delete / recipients».

Under «Groups», you can create, manage and delete individual groups for your newsletter using the recipients that you have created. Detailed instructions can be found under «Enter edit / delete / group».

Under «Newsletter», you can create, change, delete and send the newsletter itself. Detailed instructions can be found under «Create change / delete / group» and «Send newsletter».

MailPro

Simple, straightforward business email – that's MailPro from Hoststar. Here you can «add a MailPro subscription», «create» and «manage» a MailPro email address and «cancel the subscription».

Further detailed instructions for using MailPro can be found under «MailPro».

Email statistics

This area displays data and facts about your email usage. From your «message history» to «top senders» and «top recipients». Use «email statistics» to keep on top of your email usage.

Webmail

Under «Webmail» you can «activate direct login» with a click and then use the  «Login» button to log in to Webmail directly.

Further detailed instructions are available under «Webmail».

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