Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)


Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Select a design

Support > Shop > Designer

To complete the installation of your shop, you must «select a design» on which your shop is based. Take a look at the designs and choose the one that suits you best. Adjustments can be made later. To do this, proceed as follows:

1. Log in

Log into My Panel (
(Log into My Panel)

2. Navigate

Click on the menu item «Shop» and then on «Customize Theme».

3. Overview – Information

You are automatically redirected to the display page. If you have not yet selected a design and the installation has not yet been completed, an information area appears here.

Below you can «Select category» and «Select design».

4. Select category

Select the desired or suitable category from the corresponding drop-down menu. According to the chosen category you can choose from various designs.

5. Select design

By clicking on the individual designs or by dragging with the mouse, you can view the corresponding variants. Once you have made your choice, your design should be frontal and not tilted. Then click on «Select».

6. Install design

A pop-up window opens. To install the selected design on your shop, click «Next».

7. Informations

The design is saved and you are automatically directed to the overview page. Here you are shown the information that it can take a few minutes until the design is installed on your shop.

8. Design successfully installed

Refresh the view. You can now «customize your chosen design» here at any time. If you have not yet entered any products, you can also «select» a new design without difficulty.

Was this article helpful?