Contact

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Nous téléphoner
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Téléphonez-nous

Notre équipe de support vous assistera volontiers si vous avez des questions techniques ou administratives. Nous sommes ici pour vous personnellement !

 

+41 (0)84 800 80 80
(Appels depuis la Suisse 8 centimes / minute)

Hotline administrative

De lundi à samedi
9h à 12h
13h30 à 17h30
 

Hotline technique

De lundi à vendredi
8h à 17h30
Le samedi
9h à 16h

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Nous écrire
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Écrivez-nous

Afin de nous permettre de vous aider aussi rapidement et aussi bien que possible, nous vous remercions de formuler votre demande aussi précisément que possible. Vous pouvez également nous joindre à l’adresse e-mail suivante: support@hoststar.com

Tous les champs marqués d'un «*» sont obligatoires et doivent être remplis.

 

Fees

Assistance > > Avant de commander / Informations

Hosting

  • If you decide to change to a hosting package with Hoststar, advance payment is required for the annual fee for the respective hosting package.
    This annual fee breaks down as follows, for example:

    StarEntry
    CHF 9.90 per month (including VAT) - annual fee / CHF 118.80 (including VAT)
    In this case, you will receive an invoice from Hoststar in the amount of CHF 118.80.

Reseller

  • If you decide to change to one of Hoststar's Reseller packages, the annual fee for the respective Reseller package is to be paid in advance.
    This annual fee breaks down as follows, for example:

    ResellerBiz
    CHF 59.90 per month (including VAT) - annual fee / CHF 718.80 (including VAT)
    In this case, you will receive an invoice from Hoststar in the amount of CHF 718.80.

Servers

  • If you decide to change to one of Hoststar's vServer packages, the advance payment is required for the annual fee for the respective vServer package.
    This annual fee breaks down as follows, for example:

    VirtualPlus
    CHF 32.90 per month (including VAT) - annual fee / CHF 394.80 (including VAT)
    In this case, you will receive an invoice from Hoststar in the amount of CHF 394.80.

Domain

  • If we handle the registration of your domain name with our domain name registration partner, the costs for this (see website) are to be paid together with the annual subscription fee.

Note

Please note that our yearly invoices are sent to the email address you specified as the customer contact when you placed your order online.

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