Contact

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Contattateci telefonicamente

Che abbiate questioni di carattere tecnico o amministrativo, il nostro team di assistenza sarà lieto di aiutarvi. Saremo al vostro servizio personalmente!

 

+41 (0)84 800 80 80
(Chiamate dalla Svizzera 8 cent./al minuto)

Hotline amministrativa

Dal lunedì al sabato
dalle ore 9.00 alle ore 12.00
e dalle ore 13.30 alle ore 17.30
 

Hotline tecnica

Dal lunedì al venerdì
dalle ore 8.00 alle ore 17.30
Il sabato
dalle ore 9.00 alle ore 16.00

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Affinché possiamo assistervi quanto più rapidamente e al meglio delle nostre possibilità, vi preghiamo di formulare la vostra richiesta nel modo più dettagliato possibile. Siamo raggiungibili anche presso il nostro indirizzo e-mail: support@hoststar.com

Tutti i campi contrassegnati da un «*» sono obbligatori e devono essere compilati.

 

Use Cloud

Supporto > > Use

Find out how to use the Hoststar Cloud in your browser. To do this, log into your Cloud.

Use Hoststar Cloud in your browser

In your Hoststar Cloud, you can choose from three different views:

  • All Here, you can find files of any file type that are currently stored in your Hoststar Cloud. For each file, you have the option to «rename», «download», «share» or «delete».
  • Images Here, all image files that are currently in your Hoststar Cloud are filtered. Clicking on an image file will magnify that image.
  • Documents Here, all documents that are currently in your Hoststar Cloud are filtered. For each file, you have the option to «rename», «download», «share» or «delete».

 

The following functions are available:

  • Upload files With the «upload» function, you can choose a file to upload to the current selected folder in your Hoststar Cloud.
  • Upload files With the «Create folder» function, a folder named «Untitled» will be created in the current selected folder in your Hoststar Cloud. You can then give it a name of your choosing.
  • Find folders/files With the search function, found in the top right in the three different views, you can search for folders and files by name.
  • Navigate Navigate to your Hoststar Cloud folder by clicking the folder to open it once, or use your browser’s «back» function to return to the previous folder. Alternatively, the title bar indicates the current folder. With one click, you can return directly to a higher level in the folder hierarchy.
  • Rename folders/files Click on the pencil icon for the desired folder or file to rename it. Only certain special characters can be used in the name.
  • Download folders/files Click on the arrow icon next to the desired folder or file to download it. Folders will be made available in a Zip archive.
  • Share folders/files Click on the «share» icon for the desired folder or file, which will launch the «share» pop-up. You now have the option of sharing the folder/file with your other Cloud users or creating a link that can be used by anyone who receives it.
  • Delete folders/files Click on the «trash» icon next to the desired folder or file to delete it. The folder/file is initially moved to the «Deleted» folder. There, you have the option of restoring it or permanently deleting it.
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