Contact

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Nous téléphoner
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Téléphonez-nous

Notre équipe de support vous assistera volontiers si vous avez des questions techniques ou administratives. Nous sommes ici pour vous personnellement !

 

+41 (0)84 800 80 80
(Appels depuis la Suisse 8 centimes / minute)

Hotline administrative

De lundi à vendredi
8h à 12h
 

Hotline technique

De lundi à vendredi
8h à 12h

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Nous écrire
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Écrivez-nous

Afin de nous permettre de vous aider aussi rapidement et aussi bien que possible, nous vous remercions de formuler votre demande aussi précisément que possible. Vous pouvez également nous joindre à l’adresse e-mail suivante: support@hoststar.com

Tous les champs marqués d'un «*» sont obligatoires et doivent être remplis.

 

Activate cloud

Assistance > >

If you would like to activate your Hoststar «Cloud» subscription, follow these steps:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Under the «Cloud» → «Overview» menu item, you can find additional information on the Hoststar Cloud and the option of activating the Cloud.

3. Product video

You can start by watching our product video about the Cloud.

4. Activate Cloud now for free

If you have more than one hosting package, choose the package for which you wish to activate the Cloud and then click on the «Activate Cloud now for free!» button.

5. Cloud successfully created

After a few seconds, you will receive a message confirming that the Cloud has been successfully created, which also shows your password. Please make a note of this password or save it, as you will need it to log in. If you forget the password for the main user you can «change the password for the main user» at any time.

6. Active Cloud

When you create a Cloud, two new menu items will appear on the left-hand side: «Users» and «Login». You will also see the «Active Cloud» area displayed under the product area. Here, you can see the hosting package or domain the Cloud was created on, how much storage space you have and how much you are already using. You can also «remove the Cloud».

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