hoststar Support

We are happy to help you!

Our technical support is available to you from Monday to Saturday from 9 a.m. to 12 midday and 1.30 p.m. to 5 p.m. You can of course send us your questions by email. Emailed support questions are also viewed at the weekend and answered promptly according to the degree of urgency.


Transfer of a domain name registered via Hoststar to a new registration authority

It is possible to transfer domain names registered via Hoststar to a new registration authority.

Possible reason for transfer of domain away from Hoststar:
In this case, please proceed as follows:
1. Access https://my.hoststar.ch in your Internet browser.

2. The login details consist of the primary domain name, as well as the e-mail which you have defined as your contact address with Hoststar. If you have been a client of
    Hoststar for a long time, it is possible that you may have received a new password for the My Hoststar area during the duration of your contract. In this case, the new
    password must be used here. (Also see: https://my.hoststar.ch - "Forgot Password?")

3. You can now apply for the domain transfer under the menu item "Additional services" --> "Domain transfer away from Hoststar"




We will be happy to answer further questions:

Administrative Questions:
Email: order@hoststar.ch

Technical Questions:
Email: support@hoststar.ch
 
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