Reseller comparison

All reseller hosting products at a glance: choose the right package for starting your online business.

Reseller hosting
SSD storage space


Storage denotes the amount of server hard disk space in gigabytes made available to you in your reseller package. The storage is for the HTML files, images, scripts, emails and databases your customers need for their websites. The following amounts are available in the reseller packages:

ResellerEntry: 150 GB SSD     •     ResellerBiz: 250 GB SSD      •     ResellerPlus: 350 GB SSD

Customer accounts

Number of hosted customer sites

Our reseller packages allow you to manage the following number of hosted customer sites:

ResellerEntry: 75 hosted sites     •     ResellerBiz: 150 hosted sites     •     ResellerBiz: 300 hosted sites

MySQL databases

As many databases as you want

You can create as many databases as you want as part of your reseller package.

External MySQL access

External access to databases possible

With external access, you can access your database from your computer at home. This option can be activated in My Panel.

Additional domains

Number of additional domains

Our reseller packages permit the activation of the following number of domains:

ResellerEntry: 100 domains     •     ResellerBiz: 250 domains     •     ResellerPlus: 500 domains

Domain aliases

Number of domain aliases

With our reseller offers you can activate the following number of domain aliases:

ResellerEntry: 0 domain aliases     •     ResellerBiz: 250 domain aliases     •     ResellerPlus: 500 domain aliases

GDPR compliant

GDPR compliant

As a Swiss web hosting provider, Hoststar runs all services in accordance with the GDPR. For the correct implementation of the GDPR, customers can enter into an agreement for data processing with us.

SSH access

SSH access

You can establish a secure connection to the hosting web server with SSH and execute various commands via command line to manage your hosting. Managing a web hosting via SSH is only recommended for experienced users.


FTP access

You can copy and download data from your website using file transfer protocol (FTP) anytime. For this, you can use Hoststar’s Web FTP. It enables you to transfer FTP in your browser or use a free FTP program like FileZilla or Cyberduck. You can also use SFTP (SSH File Transfer Protocol) for encrypted FTP connections. SFTP builds an SSH tunnel through the FTP connection, which encrypts data transfer to and from the server. In addition to the commands entered, the data channel is also encrypted. This implies that both access and data are transmitted in encrypted form. Our servers support SFTP by default.

FTP users

Unlimited FTP users

You may add and manage an unlimited number of FTP users. Directory permissions can be set individually for each FTP user.


Unlimited traffic

Our packages are available to you without any traffic restrictions.
In addition to website requests, unrestricted data transfer includes FTP transfers and email data. 
However, websites with download portals or streaming services are not permitted. See our GTCs.

Server location

Server location

All servers are mainly located in high-capacity and secure computer centers at two locations in Germany. Your data is securely stored on the latest server systems that are redundantly designed from the storage units and energy supply to the network connections.

These server locations offer you the following advantages, among others:

  • Close to the world's largest Internet hub in Frankfurt.
  • Excellent (and redundant) connection to various Internet providers (peering & transport).
  • Very high data protection standards.
  • No negative impact on search engine ranking.
  • Cost advantages, which we are happy to pass on to you in the form of better performance and lower prices.
My Panel

Service – My Panel

With its comprehensive and intuitive user interface, My Panel provides a complete overview of all your systems with just one login. All products, email and domain administration, invoices, and referral rewards can be conveniently and quickly managed here.

More information about My Panel


Reseller Panel

Reseller Panel

You can set up all your customer accounts and manage them centrally using the Reseller Panel.

White label customer HCP

White label customer HCP (Hosting Control Panel)

Your customers can manage their websites through their own user interface using pre-defined access rights. This improves customer satisfaction and minimises the administrative overhead for you as a reseller.

Editable error pages

Editable error pages

Error pages are messages generated by the server and displayed when a non-existing URL is requested, or a dead link is clicked. You can redesign these pages as you see fit.

Protected directories

Password-protected directories

If you want specific website directories to be inaccessible to the public, you can protect them with a password.

Full log file access

Full log file access

Log files record access and error messages from the various services running on the web server.
The statistics server uses the log files to create statistical analyses. In addition to the comprehensive statistics provided by Hoststar, you can install your own statistics server anytime, as you have unrestricted access to your log files.

Statistics server

Your own web-based statistics server

If required, reseller end customers have access to a statistics server that provides reliable data on the visitor behavior of websites.

Your customers can quickly see how many visitors visit their website every day, where they come from, what their site’s busiest periods are and much more. The statistics can be viewed via the Hosting Control Panel.

Domain Manager

Domain Manager (administration)

Your hosting subscription can house more than one domain. With domain administration, you have an overview of your domains and can register, redirect or change other domain names.

Additional domains

Number of additional domains

Our reseller packages permit the activation of the following number of domains:

ResellerEntry: 100 domains     •     ResellerBiz: 250 domains     •     ResellerPlus: 500 domains

Domain aliases

Number of domain aliases

With our reseller offers you can activate the following number of domain aliases:

ResellerEntry: 0 domain aliases     •     ResellerBiz: 250 domain aliases     •     ResellerPlus: 500 domain aliases

Available domain extensions

Domain extensions that can be registered (TLD)

Be visible with your domain on the World-Wide Web! It just takes one click to check over 400 international, top-level domains (domain extensions) with your preferred domain names and to register the domain you want.

More information on this topic is at our domain site


Hoststar TLD list

Hoststar’s TLD list

Your domain name is comparable to your home address: a unique address with which you can be identified on the Internet.
You can find a list of all international domain extensions that you can register independently here:
Hoststar’s TLD list

Domain activation

Free domain activation

Activation of registered domains is included in our offer. There are no extra charges for this service.

Registration procedure

Domain registration included

We are happy to carry out the registration of your preferred domain. This service is included in our offer. The registration fees for individual domains are each invoiced independently of the hosting fees in the corresponding registration office or directly by Hoststar.

Multi-domain support

Multi-domain functionality

Several independent websites can be operated in one subscription, depending on the number of available activated domains.
One mail server is set up for each domain name in each activated domain. This means that you can create more email addresses for each additional domain.

Domain forwarding

Domain forwarding

Use domain forwarding (URL forward) to forward a domain (e.g. «») to another internet address (e.g. «»).


Subdomains – as many as you want

You can add an unlimited number of subdomains to your domain. A subdomain is attached to the domain name and points to a subdirectory on your disk space. You can therefore create several subsections per domain (departments, people, etc.).


And: your domain can be reached both with and without the www prefix:

Many visitors will therefore be able to find your website more efficiently, and even search engines honor this function.

Name server administration

Name-server administration

Managing your domain’s name server is easy, thanks to Hoststar’s intuitive Domain Manager. Decide whether your domain should point to your Hoststar server or your own.

DNS administration

DNS administration

You can edit your DNS zones/records (A-, CNAME-, MX- etc.) anytime. This area is where you set up the URL and email redirects you want.

Domain conversion & deregistration

Free domain change and de-registration.

We’d happily take over the domain if you wish (name server change). With us, a change of hosting provider entails only the smallest amount of effort on your part. And your domain stays fully functional during the shift to the new server.

Domain change

Changing domain

Would you like to have your existing domain replaced by an all-new one? In the Domain Manager, you can order a free domain change at any time.

Domain analysis

Domain analyses

In just one step, check all available domain extensions for your previously registered domain names.

My Panel
Account – administration

Account – User-data administration

This is where you can view and update your contact data, manage additional users, see all subscriptions at a glance, and change or cancel the service if necessary. View all financial transactions (invoices, commissions, etc.), become a referral partner, and manage your referrals. This is your comprehensive account area in My Panel.

Reseller – administration

Reseller – Administration

Quick and easy administration of all aspects of your reseller subscription. Manage your reseller-package administrative duties simply, quickly and intuitively.

Domain – administration

Domain – Administration

With centralised domain administration, you have a whole host of options: an overview of all registered domains, domain registration, and configuration, administration of DNS entries and name servers, ‘whois’ data, administration of your subdomains, domain transfers as well as analysis—in short, everything a comprehensive domain administration suite should offer!

Support – emergency support

Support – Immediate help

Do you have any questions about the individual features in the My Panel software suite? No problem! A large and comprehensive support area is available to you at any time. Step-by-step guides with graphics are there for your immediate needs. Our experienced support staff will gladly assist you if you need more.

White label webmail

White label webmail

Your customers can log on to their own user interface from anywhere in the world to manage their emails. Webmail offers countless features and personalisation options.

Email accounts

Unlimited email accounts

Email accounts provide storage space for your emails; you can set up as many as you want. You can set the disk space limit individually for each email account (StarEntry: max 5 GB, StarBiz: max 15 GB, StarPlus: max 20 GB). As a Hoststar customer, you can use the following email protocols: POP3, IMAP4, and SMTP. The IMAP4 protocol was designed to make accessed email accounts and messages appear on your local computer. In contrast, with POP3, the emails remain on the server and are managed there. IMAP4 is the right choice when using one email account from several devices.

Email addresses

Unlimited email addresses

You can create an unlimited number of email addresses for each domain name.

For example:

Company email server integration

Connection to your company mail server

Our package lets you connect to your company mail server (e.g., Exchange server) for email administration. You can directly set the relevant MX records in the DNS administration area on your company mail server.

Domain name mail server

Mail servers for your domain names

Your hosting package is designed such that there is one mail server for each domain name.


Central email administration

Central email administration

In My Panel, you can centrally manage all email addresses and accounts, as well as the extended settings associated with them. You can find your email settings under the menu item «Mail».

Auto-responders & forwarders

Unlimited email auto-responder and auto-forwarding

With the auto-responder, you can set up automatic response emails for your email addresses, for example, when you want to inform senders of your absence. Email forwarding redirects emails to another email address, for example, to another of your email addresses at another internet provider.

Example: to

You can set up as many email forwarding addresses in My Panel as possible.

Catch-all email

Catch-all email

All dubiously addressed emails can be caught with a catch-all email address. This means all emails are sent to but not to a specific address, e.g., This applies if you only want to receive emails at In this case, setting up several email accounts is unnecessary. You just have to direct, e.g., and or to one account.

Spam filter & virus scanner

Spam filters and virus scanners

  • Hoststar’s spam protection was written by our highly experienced server administrators and support teams. It scans all incoming emails.
  • In addition to this, Hoststar’s blacklist is synchronized with three international anti-spam databases. This ensures a reliable and effective spam blocker. By adding relevant spam servers (open relay servers) to the blacklist, entire waves of spam can be stopped.
  • The Hoststar OCR spam filter (optical character recognition software for images) recognises spam emails based on graphics and reliably filters them out.

As a protective measure against emails and files infected with viruses, we offer you the following virus scanners:

  • Hoststar’s virus scanner checks all emails for viruses and automatically deletes infected emails.
  • Hoststar’s FTP virus protection thoroughly checks every file uploaded and downloaded to our servers and only saves them when it's sure they're not infected.
Premium support

Premium support

Our premium support form is there for your urgent inquiries or problems outside our regular support hours (Monday to Friday1 from 8.00 a.m. – 05.30 p.m. and Saturday from 09.00 a.m. – 4.00 p.m.) and on Sundays or public holidays. After receiving your message, our on-call staff will contact you as quickly as possible.

Customer support

Customer support included

You can personally serve your customers and directly respond to all their enquiries in accordance with your business concept. If required, you can also draw on the experience of our experts.
And of course we are happy to offer you personal support to find the right solution!

Online support area

Extensive online support area

We provide you with a comprehensive support area. Thanks to countless guides (including screenshots), you can easily manage your systems. The support area is kept updated, and new topics are constantly added.

Download Centre

Download Centre with free programs

Our Software Archive contains pre-configured scripts, software, and links to various topics on browsers, FTP programs, email programs, and website tools.

Support links

Support links

Many interesting links to websites, forums, and tutorials on programming and scripting languages, such as HTML, CSS, PHP, Perl-CGI, etc., can be found here.

Remote support

Remote support on demand

We provide the option of resolving system issues remotely. Contact our technical support here. Quick help with no confusion!

Daily data backup

Daily backups

All your data is backed up daily to backup servers in a different computer centre. If required, our backup strategy allows us to restore all data after a total outage (disaster recovery) at any time.

Server monitoring

Around-the-clock server monitoring

The entire Hoststar server farm is monitored around the clock by the latest monitoring technologies. Even the most minor error messages are forwarded to our on-call service 24/7 and can be immediately analyzed and rectified.

Backup feature

Backup feature for your customers

In the Hosting Control Panel, your customers can independently initiate a backup of existing website data at any time in a secured area, or restore backed-up data.


Guaranteed availability (server uptime)

For our servers, we guarantee an annual average availability of 99.9%. The entire server infrastructure is monitored around the clock every day of the year. On top of that, the server hardware is equipped with 100% redundantly installed components monitored over three backbones every minute of the day. Our infrastructure offers you above-average high availability!

Redundant internet connection

Redundant internet connection

Our computer centres are equipped with multiple redundant network systems. Various connections to the most critical nodes offer almost 100% security against network outages. All of our network technologies are based on JUNIPER hardware.

State of the art server infrastructure

Server hardware from Dell

As a Swiss web hosting provider, we place as much value on trouble-free operations as on high quality. We invest and reinvest in redundant and highly reliable systems. We use hardware from Dell for our web servers, which provide better stability and performance thanks to their high-quality components. Hoststar’s web platforms are run in computer centers that are among the most powerful and secure in the business. Your website’s data is stored on the latest server systems from Dell that are redundantly designed from the storage unit (SSD with Raid 5 and NVMe with Raid 10) and energy supply to the network connections.



The entire server farm is protected by cutting-edge firewall technology. And Hoststar’s Network Operating Centre monitors the whole server farm using the latest monitoring systems, 24/7, 365 days a year. Even the most minor error messages are caught and reported around the clock.

DDoS protection

DDoS protection

With a DDoS attack (Distributed Denial of Service), an attacker attempts to overload the bandwidth or resources of a server with many simultaneous requests. The results are high load times for your website or, in the worst case, a total failure. Our DDoS protection has been permanently active for all our web hosting customers since the middle of 2016. If an attack is detected, the safety switches on dynamically within a few seconds and filters the attack.

SSL certificates

Service – SSL

In the age of e-commerce, the issue of internet security is becoming ever more critical. Sensitive data like credit card numbers, passwords, and addresses should always be encrypted online. To enable encrypted communication, you need an SSL certificate.

  • Encryption of confidential data during online transactions
  • SSL certificates contain information about the certificate’s owner.
  • The certificate authority checks the identity of the certificate owner.

All domains and subdomains come with a free SSL certificate from Let’s Encrypt as standard. The certificate is free of charge. Starting with StarBiz hosting, you can also have your domain SSL certificates installed by our specialists. Please get in touch with us at

More information about SSL


ModSecurity: Open Source Web Application Firewall

ModSecurity, often called “ModSec,” is a firewall for web applications. ModSecurity protects your websites from attacks and manipulations. However, sometimes a desired website function is blocked. In this case, you have the possibility to deactivate the corresponding ModSec rule.

Immediate hosting activation

Quick activation (working days)

When you order a hosting package or a vServer from us, we activate your package as quickly as possible after receiving your payment and checking your data. This can be as soon as a few minutes after placing your order! Your complete satisfaction with our products is our highest priority.

Click to change products

Click to change to a different package

Your needs change over time. With Hoststar, you can change your subscription to a bigger or smaller package at any time with the click of a mouse.

  • Subscription upgrades should be done before the invoice period, as the difference between the smaller and larger packages will be transferred immediately to your order.
  • Subscription downgrades should be carried out just before the invoice period, as hosting fees already paid for the larger package cannot be reimbursed.
No activation fees

No activation fees

Installation and activation of your hosting account are included in our offer. There are no extra charges for this service.

Service level agreement

SLA (Service Level Agreement)

Hoststar’s quality guarantee (SLA) includes all offers and products. This agreement defines the quality standards that Hoststar promises to deliver to you, its customer. These quality standards include items such as network and server availability, connection capacity, customer support, and backup of legal data stored on Hoststar’s infrastructure.

Pay by credit card

Payment forms & invoicing period

You receive payment information by email after an online order has been placed. You can settle the outstanding invoice using a payment slip by post, e-banking, or credit card. Recurring invoicing occurs annually, always 60 days before the end of the subscription period and is sent by email. So please keep your contact email address up to date!

30-day money back guarantee

30-day money back guarantee

You have enough time to test our service thoroughly. If in the first 30 days after placing your order, you are not happy with Hoststar as your service provider or with your product, you can cancel the subscription within this time, and we guarantee that we will fully reimburse you. Send us an email at Quality doesn’t always have to be expensive. Try us and find out for yourself.


Service – Monitoring

Continuous server monitoring is very useful, and its data can be viewed anytime. You can quickly tell if all services on your servers are functioning correctly—in real time! In My Panel, you can review status messages regarding server availability. The following services are displayed in this area: HTTP, FTP, POP3, IMAP, SMTP, MySQL, spam filter, DNS, virus scanner, and log files.

More information about Monitoring


Service – Software

Countless fully automated and installable programs like forums, content management systems, or blogs are available to you as a Hoststar customer. Free of charge. Please select your preferred program and install it with a single click.

More information about Software


Designer (Reseller-Edition)

Designer – Reseller-Edition

You probably have customers who are not adept at HTML programming, or don’t even know what it is.
Designer permits them to create, change and update a website with an easy and intuitive interface. The White-Label-Designer can be used completely independently of Hoststar.


Service – Domain Manager

You can register domains for your customers in the Domain Manager. This raises the value of your product portfolio and offers your customers an even wider range of services.

More information about the Domain Manager

Software & technologies
Linux server

Linux servers

We run only Linux systems (openSUSE, Ubuntu and CentOS) in the Hoststar server farm. Linux is a stable server environment that can be adapted to particular requirements. Furthermore, the entire Hoststar server farm is protected by cutting-edge firewall technology. We give everything we have to ensure that the software on our servers is always up-to-date.

Apache 2 web server

Hosting with Apache 2 web server

All of Hoststar’s web servers run Apache 2 software, the world's most popular and comprehensive web server.

Latest PHP versions


PHP is a web-programming language enabling you to create dynamic web pages quickly. There are no limits; PHP can be combined with other programming languages (e.g., JavaScript) and HTML and can access databases. PHP creates websites with dynamic content, such as online shops, content management systems, web applications, etc. Accessing different databases is easy to accomplish with PHP. We always offer you a selection of the latest PHP versions, which you can specify individually for each directory in your web hosting.


HTTP/2 – Turbo websites

HTTP/2 is the latest version of the internet connection protocol. It was released in 2015. Its advantages over the previous version HTTP/1.1 are as follows:

  • Generally shorter latencies: This makes web content load faster.
  • Only one communication channel: This avoids unnecessary overhead data and the transmission is faster because there are no longer several data channels. Several data channels also interfered with each other, making transmission slower. With HTTP/2 it is therefore unnecessary to split large files into smaller parts for transmission just to be put back together afterwards. Multiple files can be transferred in parallel without any problems.
  • Better compression: With HTTP/2, the header data can also be compressed, so less data needs to be transferred. The header data contains important additional information about the transferred data.
  • Prioritization: The web browser can tell the server which data packets should be transferred with higher priority. This allows important website data to be loaded earlier.
  • Push from the web server: This allows the web server to send information to the web browser before it has even requested it. This makes the transmission faster because the time for the request from the web browser is eliminated.

HTTP/2 is backward compatible with the previous version, so there are no problems with web browsers that do not support HTTP/2.

IPv6 compatible

IPv6 compatible

Currently IPv6 is gradually replacing the currently still valid IPv4 protocol. Our reseller servers are already 100% IPv6 compatible and thus enable the accessibility of your customer websites via the IPv6 protocol.

WordPress & Joomla Toolkit

WordPress & Joomla Toolkit

The WordPress and Joomla Toolkit is a central administration interface for installing, configuring and managing WordPress and Joomla websites.



Perl is a free, platform-independent programming language that can be used to write counters, form evaluators, or guestbooks that can then be run on websites. Perl scripts must be kept in the CGI-BIN directory, pre-installed on our servers.

MySQL database server

MySQL (database server)

MySQL is a server software for creating and querying complex databases. MySQL is most often used in conjunction with the programming language PHP. In addition to the pre-installed MySQL database, you also have the practical module phpMyAdmin at your disposal. This tool helps you create and manage your database content.

More information on



phpMyAdmin – Database administration tool

phpMyAdmin, installed on our servers, is an administration tool that makes managing MySQL databases easy. Using the device requires no knowledge of SQL, as the databases can be structured via the user interface. The databases are first created in My Panel in your Hosting Control Panel.

More information on




A cronjob is a task automatically executed by the computer in the background at defined intervals. The function is used when data needs to be processed at regular intervals. You can set up your own cronjobs in My Panel.

Mod-rewrite (htaccess)

Mod-rewrite (htaccess)

The rewrite module enables you to automatically redirect calls from a defined web address (URL)—one managed by your web server—to another web address. This means, for example, that web addresses remain valid during a change to the file hierarchy. These features contribute to user-friendliness and make your website easy to find in search engines.

JavaScript & SSI

JavaScript & SSI (Server-Side-Includes)

JavaScript (JS) is a scripting language initially developed for dynamic HTML in web browsers. Typical applications are data checks, data transfer without reloading the web browser’s page, or spoofing email addresses to thwart spam. SSI (Server Side Includes) automatically updates a website’s content on the web server. You can also use this technology to read variables such as the current time or date.

RealMedia & QuickTime Movie

RealMedia and QuickTime Movie

The audio format «RealAudio» and the video format «RealVideo» (together: «RealMedia») from RealNetworks enable the embedding of audio and video in websites.

QuickTime Movie from Apple is an excellent alternative to RealMedia for improving your websites with audio and video.