Reseller comparison

All reseller hosting products at a glance: choose the right package for starting your online business.

Reseller hosting
Storage space
40 GB
80 GB
160 GB

Storage

Storage denotes the amount of server hard disk space in gigabytes made available to you in your reseller package. The storage is for the HTML files, images, scripts, emails and databases your customers need for their websites. The following amounts are available in the reseller packages:

Customer accounts
75
150
300

Number of hosted customer sites

Our reseller packages allow you to manage the following number of hosted customer sites:

ResellerEntry: 75 hosted sites     •     ResellerBiz: 150 hosted sites     •     ResellerBiz: 300 hosted sites

MySQL databases
unlimited
unlimited
unlimited

As many MySQL databases as you want

You can create as many MySQL databases as you want as part of your reseller package.

External MySQL access

External access to MySQL possible

With external MySQL access, you can access your MySQL database from your computer at home. This option can be activated in My Panel.

Additional domains
100
250
500

Number of additional domains

Our reseller packages permit the activation of the following number of domains:

ResellerEntry: 100 domains     •     ResellerBiz: 250 domains     •     ResellerPlus: 500 domains

FTP access – Web FTP – SFTP

FTP access

You can copy to and download data from your website using file transfer protocol (FTP) at any time.

For this, you can use Hoststar’s Web FTP. It enables you to carry out FTP transfers in your browser or using a free FTP program from our Download Centre.

You can also use SFTP (SSH File Transfer Protocol) for encrypted FTP connections. SFTP builds an SSH tunnel through the FTP connection, which means data transfer to and from the server is encrypted. In addition to the commands entered, the data channel is also encrypted. This means both access data and the data itself is transmitted in encrypted form. Our servers support SFTP by default.

FTP users
unlimited
unlimited
unlimited

Unlimited FTP users

You may add and manage an unlimited number of FTP users. Directory permissions can be set individually for each FTP user.

Traffic
unlimited
unlimited
unlimited

Unlimited traffic

Our packages are available to you without any traffic restrictions.

In addition to website requests, unrestricted data transfer also includes FTP transfers and email data.
However, websites with download portals or streaming services are not permitted. See our GTCs.

Server location
CH/DE/AT
CH/DE/AT
CH/DE/AT

Server location

All servers are located in high-capacity and secure computer centres in Switzerland, Germany and Austria. Your data is securely stored on the latest server systems that are redundantly designed from the hard disk and energy supply to the network connections.

My Panel

Service – My Panel

With its  comprehensive and intuitive  user interface, My Panel provides you with a complete overview of all your systems with just one login. All products, email and domain administration, invoices and referral rewards can be conveniently and easily managed here.

More information about My Panel

White label reseller HCP

Reseller Panel

You can set up all your customer accounts and manage them centrally using the Reseller Panel.

White label customer HCP

White label customer HCP (Hosting Control Panel)

Your customers can manage their websites through their own user interface using pre-defined access rights. This improves customer satisfaction and minimises the administrative overhead for you as a reseller.

Editable error pages

Editable error pages

Error pages are error messages generated by the server that are displayed when a non-existing URL is requested or a «dead link» is clicked. You can redesign these pages as you see fit.

Protected directories

Password-protected directories

If you want certain website directories to be inaccessible to the public, you can protect them with a password.

Full log file access

Full log file access

Log files record access and error messages from the various services running on the web server.
The statistics server uses the log files to create statistical analyses. In addition to the comprehensive statistics provided by Hoststar, you can install your own statistics server at any time as you have unrestricted access to your log files.

AWStats statistics server, Webalizer
user-definable
user-definable
user-definable

Your own web-based statistics server

Reseller end customers may use two web-statistics programs, AWStats and Webalizer. They both generate reliable data on visitor behaviour.

Your customers can quickly see how many visitors visit their website every day, where they come from, what their site’s busiest periods are and much more. The statistics can be viewed via the Hosting Control Panel.

Domains
Domain Manager
included
included
included

Domain Manager (administration)

Your hosting subscription can house more than one domain. With domain administration, you have an overview of your domains and can register, redirect or change other domain names.

Additional domains
100
250
500

Number of additional domains

Our reseller packages permit the activation of the following number of domains:

ResellerEntry: 100 domains     •     ResellerBiz: 250 domains     •     ResellerPlus: 500 domains

Available domain extensions
80
80
80

Domain extensions that can be registered (TLD)

Be visible with your own domain in the World-Wide Web!
It just takes one click to check over 80 international, top-level domains (domain extensions) with your preferred domain names and to register the domain you want.

More information on this topic at our domain site

Hoststar TLD list

Hoststar’s TLD list

Your domain name is comparable to your home address: a unique address with which you can be identified on the Internet.
You can find a list of all international domain extensions that you can register independently here:
Hoststar’s TLD list

Domain activation
free
free
free

Free domain activation

Activation of registered domains is included in our offer. There are no extra charges for this service.

Registration procedure
included
included
included

Domain registration included

We are happy to carry out the registration of your preferred domain. This service is included in our offer. The registration fees for individual domains are each invoiced independently of the hosting fees in the corresponding registration office or directly by Hoststar.

Multi-domain support

Multi-domain functionality

Several independent websites can be operated in one subscription, depending on the number of available activated domains.
One mail server is set up for each domain name in each activated domain. This means that you can create more email addresses for each additional domain.

Domain forwarding

Domain forwarding

Use domain forwarding (URL forward) to forward a domain (e.g. «yourDomain.at») to another internet address (e.g. «yourDomain.ch»).

Subdomains
unlimited
unlimited
unlimited

Subdomains – as many as you want

You can add an unlimited number of subdomains to your domain. A subdomain is attached to the actual domain name and points to a subdirectory on your disk space. You can therefore create several subsections per domain (departments, people etc.).

Example:
customers.yourDomain.com
staff.yourDomain.com

And: your domain can be reached both with and without the www prefix:
yourDomain.com
www.yourDomain.com
Many visitors will therefore be able to find your website more easily, and even search engines honour this function.

Own name servers
included
included
included

Your own name server for free

As a reseller, you receive your own name server - tailored specifically to your domain - that you need for managing domain names.

Example:
ns1.yourDomain.com
ns2.yourDomain.com 

The domain name system (DNS) associates a domain name (e.g. www.hoststar.ch) with a specific web server address (IP address: 213.133.109.162). Computers and services use IP addresses to communicate, while humans use text addresses when surfing the Internet; we find names easier to remember. 

By managing your customers’ platforms via your own name server, you can act as an independent web-hosting provider. This puts your business in the foreground, while Hoststar provides the necessary support in the background.

Name server administration

Name-server administration

Managing your domain’s name server is child’s play, thanks to Hoststar’s intuitive Domain Manager. You decide whether your domain should point to your Hoststar server or to your own.

DNS administration

DNS administration

You can edit your DNS zones/records (A-, CNAME-, MX- etc.) at any time. This area is where you set up the URL and email redirects you want.

Domain conversion & deregistration
free
free
free

Free domain change and de-registration.

We’d be happy to take over the domain if you so wish (name server change). With us, a change of hosting provider entails only the smallest amount of effort on your part. And your domain stays fully functional during the change to the new server.

Domain change

Changing domain

Would you like to have your existing domain replaced by an all-new one? In the Domain Manager, you can order a free domain change at any time.

Domain analysis

Domain analyses

In just one step, check all available domain extensions for your previously registered domain names.

My Panel
Account – administration

Account – User-data administration

This is where you can view and update your contact data, manage additional users, see all subscriptions at a glance and, if necessary, change or cancel the service. View all financial transactions (invoices, commissions etc.), become a referral partner and manage your referrals. This is your comprehensive account area in My Panel.

Reseller – administration

Reseller – Administration

Quick and easy administration of all aspects of your reseller subscription. Manage your reseller-package administrative duties simply, quickly and intuitively.

Domain – administration

Domain – Administration

With centralised domain administration, you have a whole host of options: an overview of all registered domains, domain registration and configuration, administration of DNS entries and name servers, ‘whois’ data, administration of your subdomains, domain transfers as well as analysis – in short, everything a comprehensive domain administration suite should offer!

Coach – partner network

Service – Coach

Do you need help with your web projects?  Hoststar offers you, our customer, a network of qualified and reviewed partners. This is where you will find the right partner, define your project specifications and contact the specialists or the coach directly.

Additional information about Coach

Support – emergency support

Support – Immediate help

Do you have any questions about the individual features in the My Panel software suite? No problem! A large and comprehensive support area is available to you at any time. Step-by-step guides with graphics are there for your immediate needs. If they aren’t enough, our experienced support staff will be happy to assist you.

Email
White label webmail

White label webmail

Your customers can log on to their own user interface from anywhere in the world to manage their emails. Webmail offers countless features and personalisation options.

Email accounts
unlimited
unlimited
unlimited

Unlimited email accounts

Email accounts provide storage space for your emails, and you can set up as many as you want. You can set the disk space limit individually for each email account (StarEntry: max 5 GB, StarBiz: max 10 GB, StarPlus: max 15 GB).

As a Hoststar customer, you can use the following email protocols: POP3, IMAP4 and SMTP.
The IMAP4 protocol was designed to make accessed email accounts and messages appear to be on the local computer. In contrast to POP3, the emails remain on the server and are managed there. IMAP4 is the right choice for you when you need to use one email account from several devices.

Email addresses
unlimited
unlimited
unlimited

Unlimited email addresses

You can create an unlimited number of email addresses for each domain name.
For example:
info@yourdomain.com
sales@yourdomain.com
admin@yourdomain.com
smith@yourdomain.com
jones@yourdomain.com

Company email server integration

Connection to your own company mail server

With our package, you can connect to your own company mail server (e.g. Exchange server) and use it for email administration. You can set the relevant MX records in the DNS administration area directly on your own company mail server.

Domain name mail server

Mail servers for your domain names

Your hosting package is designed such that there is one mail server for each domain name.

Example: mail.yourDomainname.com

Central email administration
included
included
included

Central email administration

In My Panel, you can centrally manage all email addresses and accounts, as well as the extended settings associated with them. You can find your email settings under the menu item «Mail».

Auto-responders & forwarders
unlimited
unlimited
unlimited

Unlimited email auto-responder and auto-forwarding

With the auto-responder, you can set up automatic response emails for your email addresses, for example, when you want to inform senders of your absence.

Email forwarding redirects emails to another email address, for example, to another of your email addresses at another internet provider.
Example: jsmith@yourDomain.com to jsmith@anotherDomain.com

You can set up as many email forwarding addresses in My Panel as you like.

Catch-all email

Catch-all email

With a catch-all email address, all dubiously addressed emails can be «caught». This means all those emails that are sent to «@yourDomain.com», but not to a specific address, e.g. «info@yourDomain.com».

This also applies if you only want to receive emails at «@yourDomain.com». In this case, there’s no need to set up several email accounts. You just have to direct e.g. «info@yourDomain.com» and «smith@yourDomain.com» or «contact@yourDomain.com» to one account.

Spam filter & virus scanner

Spam filters and virus scanners

  • Hoststar’s spam protection was written by our highly experienced server administrators and support teams and scans all incoming emails.
  • In addition to this, Hoststar’s black list is synchronised with three international anti-spam databases. This ensures a reliable and effective spam blocker. By adding relevant spam servers (open relay servers) to the black list, entire waves of spam can be stopped.
  • The Hoststar OCR spam filter (optical character recognition software for images) recognises spam emails that are based on graphics and reliably filters them out.

As a protective measure against emails and files infected with viruses, we offer you the following virus scanners:

  • Hoststar’s virus scanner checks all emails for viruses and automatically deletes infected emails.
  • Hoststar’s FTP virus protection thoroughly checks every file uploaded and downloaded to our servers and only saves them when it is sure they are not infected.
Newsletter tool

Send professional newsletters

Use Hoststar’s newsletter tool to make your first step into the world of email marketing an easy one. Create a professional newsletter in just a few clicks and inform your customers about your new products or your company’s next corporate event.

Support
Personal service representative

Personal contact for reseller support

Benefit as a reseller from our prioritised support service.

To be able to quickly and competently process your requests, we will allocate to you, our reseller, a personal contact person whom you can reach directly by telephone or email.

Premium support

Premium support

Our premium support form is there for your urgent enquiries or problems outside our normal support hours (Monday to Friday/Saturday1 from 9.00 a.m. – 12.00 p.m. and from 1.30 p.m. – 5.00 p.m.) and on Sundays or public holidays. After receiving your message, our on-call staff will contact you as quickly as possible.

Customer support
included
included
included

Customer support included

You can personally serve your customers and directly respond to all their enquiries in accordance with your business concept. If required, you can also draw on the experience of our experts.
And of course we are happy to offer you personal support to find the right solution!

Online support area

Extensive online support area

We provide you with a comprehensive support area. Thanks to countless guides (including screen shots), you can manage your systems with ease. The support area is kept continually up-to-date and new topics are always being added.

Download Centre

Download Centre with free programs

Our Software Archive contains pre-configured scripts, software and links to various topics on: browsers, FTP programs, email programs and website tools.

Support links

Support links

Lots of interesting links to websites, forums and tutorials on programming and scripting languages such as: HTML, CSS, PHP, Perl-CGI etc. can be found here.

Remote support
on request
on request
on request

Remote support on demand

We provide the option of resolving system issues remotely. Contact our technical support here.

Quick help with no confusion!

Security
Daily data backup

Daily backups

All your data is backed up daily  to backup servers in a different computer centre.

If required, our backup strategy allows us to restore all data after a total outage (disaster recovery) at any time.

Server monitoring
24/7
24/7
24/7

Around-the-clock server monitoring

The entire Hoststar server farm is monitored around the clock by the latest monitoring technologies.
Even the smallest error messages are forwarded to our on-call service 24/7 and can be immediately analysed and rectified.

Backup feature

Backup feature for your customers

In the Hosting Control Panel, your customers can independently initiate a backup of existing website data at any time in a secured area, or restore backed-up data.

Availability
99.9 percent
99.9 percent
99.9 percent

Guaranteed availability (server uptime)

For our servers, we guarantee an annual average  availability of 99.9%.

The entire server infrastructure is monitored around the clock every day of the year. On top of that, the server hardware is equipped with components that are 100% redundantly installed and monitored over three backbones every minute of the day.

Our infrastructure  offers you above-average high availability!

Redundant internet connection

Redundant internet connection

Your powerful connections. Our computer centres are equipped with multiple redundant network systems. Multiple connections to the most important nodes offer almost 100% security against network outages. All of our network technologies are based on JUNIPER hardware.

State of the art server infrastructure

State-of-the-art server infrastructure

As a Swiss hosting service provider, we place as high a value on trouble-free operations as we do on high quality. We invest and reinvest in redundant and highly reliable systems.
Hoststar’s web platforms are run in computer centres that are among the most powerful and secure in the business. Your home page’s data is stored on the latest server systems that are redundantly designed from the hard disk and energy supply to the network connections.

Firewall

Firewall

The entire server farm is protected by cutting-edge firewall technology. And Hoststar’s Network Operating Centre monitors the whole server farm using the latest monitoring systems, 24/7, 365 days a year. Even the smallest error messages are caught and reported around the clock.

DDoS protection

DDoS protection

With a DDoS attack (Distributed Denial of Service) an attacker attempts to overload the bandwidth or resources of a server with many simultaneous requests. The results are high load times of your website or in the worst case a total failure. Our DDoS protection is permanently active for all our webhosting customers since middle 2016. If an attack is detected, the protection switches on dynamically within a few seconds and filters the attack.

SSL certificates
optional
optional
optional

Service – SSL

In the age of e-commerce, the issue of internet security is becoming ever more important. Sensitive data like credit card numbers, passwords and addresses should always be transmitted in encrypted form on the Internet.
To enable encrypted communication, you need an SSL certificate.

  • Encryption of confidential data during online transactions
  • SSL certificates contain information about the certificate’s owner.
  • The certificate authority checks the identity of the certificate owner.
     

All domains and subdomains come with a FreeSSL certificate from Let’s Encrypt as standard. The certificate is free of charge.

 

More information about SSL

Benefits
Immediate hosting activation

Quick activation (working days)

When you order a hosting package or a vServer from us, we activate your package as quickly as we can after receiving your payment and checking your data. This can be as soon as a few minutes after placing the order!

Your full satisfaction with our products is our highest priority.

Click to change products

Click to change to a different package

    Your needs change over time. With Hoststar, you can change your subscription to a bigger or smaller package at any time with the click of a mouse.
  • Subscription upgrades should be carried out just before the invoice period, as the difference between the smaller and larger packages will be transferred immediately to your order.
  • Subscription downgrades should be carried out just before the invoice period, as hosting fees already paid for the larger package cannot be reimbursed.
No activation fees

No activation fees

Installation and activation of your hosting account is included in our offer. There are no extra charges for this service.

Service level agreement

SLA (Service Level Agreement)

Hoststar’s quality guarantee (SLA) includes all offers and products. This agreement defines quality standards that Hoststar promises to deliver to you, its customer.
These quality standards include items such as network and server availability, connection capacity, customer support and backup of legal data stored on Hoststar’s infrastructure.

Pay by credit card

Payment forms & invoicing period

You receive payment information by email after an online order has been placed. You can settle the outstanding invoice using either payment slip by post, e-banking or credit card.
Recurring invoicing occurs annually, always 60 days before the end of the subscription period and is sent by email. So please keep your contact email address up-to-date!

30-day money back guarantee

30-day money back guarantee

You have enough time to test our service thoroughly. If in the first 30 days after placing your order you are not happy with Hoststar as your service provider or with your product, you can cancel the subscription within this time and we guarantee that we will fully reimburse you. Simply send us an email at order@hoststar.ch.

Quality doesn’t always have to be expensive - Try us and find out for yourself.

Services
Coach
included
included
included

Service – Coach

Do you need help with your web projects?  Hoststar offers you, our customer, a network of qualified and reviewed partners. This is where you will find the right partner, define your project specifications and contact the specialists or the coach directly.

Additional information about Coach

Statistics
included
included
included

Service – Statistics

Whether graphically elegant and informative statistics or website analysis tools, with Hoststar it’s all included in your hosting package.

Additional information on statistics

Monitoring
included
included
included

Service – Monitoring

Continuous server monitoring is very useful and  its data can be viewed at any time. You can quickly tell if all services on your servers are functioning properly – in real time!

In My Panel, you can review status messages regarding server availability at any time. The following services are displayed in this area:
HTTP, FTP, POP3, IMAP, SMTP, MySQL, spam filter, DNS, virus scanner and log files.

More information about Monitoring

Designer (Reseller-Edition)
included
included
included

Designer – Reseller-Edition

You probably have customers who are not adept at HTML programming, or don’t even know what it is.
Designer permits them to create, change and update a website with an easy and intuitive interface. The White-Label-Designer can be used completely independently of Hoststar.

Software
included
included
included

Service – Software

Countless fully automated and installable programs like forums, content management systems or blogs are available to you as a Hoststar customer. Free of charge. Select your preferred program and install it with a single click.

Quick. Simple. Handy.

More information about Software

Domains
optional
optional
optional

Service – Domain Manager

You can register domains for your customers in the Domain Manager. This raises the value of your product portfolio and offers your customers an even wider range of services.

Software & technologies
Linux server

Linux servers

We run only Linux systems (openSUSE, Ubuntu and CentOS) in the Hoststar server farm. Linux is a stable server environment that can be adapted to particular requirements. Furthermore, the entire Hoststar server farm is protected by cutting-edge firewall technology. We give everything we have to ensure that the software on our servers is always up-to-date.

Apache 2 web server

Hosting with Apache 2 web server

All of Hoststar’s web servers run Apache 2 software, the most popular and comprehensive web server in the world.

PHP 5+

PHP 5+

PHP is a simple web-programming language that enables you to create dynamic web pages relatively easily. There are virtually no limits; PHP can be combined with other programming languages (e.g. JavaScript) and also with HTML.

PHP is used to create websites with dynamic content such as online shops, content management systems and much more. Working with databases using PHP has become even easier and offers, in combination with HTML, the option of creating different layouts.

PERL

Perl

Perl is a free, platform-independent programming language that can be used to write counters, form evaluators or guestbooks that can then be run on websites. Perl scripts must be kept in the CGI-BIN directory, which is pre-installed on our servers.

MySQL 5 database server

MySQL 5 (database server)

MySQL is a server software for creating and querying complex databases. MySQL is most often used in conjunction with the programming language PHP.
In addition to the pre-installed MySQL database, you also have the practical module «phpMyAdmin» at your disposal. This tool helps you create and manage your database content.

Further information: mysql.com

phpMyAdmin

phpMyAdmin – Database administration tool

phpMyAdmin, installed on our servers, is an administration tool that makes managing MySQL databases easy.  Using the tool requires no knowledge of SQL, as the databases can be structured via the user interface. The databases are first created in My Panel in your Hosting Control Panel.

Further information: phpmyadmin.net

Cronjobs

Cronjobs

A cronjob is a task that is automatically executed by the computer in the background at defined intervals. The function is used when data needs to be processed at regular intervals. You can set up your own cronjobs in My Panel (Hosting → Administration → Cronjobs).

Sendmail

Sendmail

Sendmail is a mail-transfer agent, or a computer program that transfers emails from one computer to another. Sendmail is a classic program, the most well-known of its type.

PHP.ini

PHP.ini

You can adjust individual php.ini settings and activate/deactivate PHP safe modes in My Panel (Hosting → Administration  →  PHP settings).

Mod-rewrite (htaccess)

Mod-rewrite (htaccess)

The rewrite module enables you to automatically redirect calls to a defined web address (URL) – one managed by your web server – to another web address. This means, for example, that web addresses remain valid during a change to the file hierarchy. This features contributes to user-friendliness and makes your website easy to find in search engines.

JavaScript & SSI

JavaScript & SSI (Server-Side-Includes)

JavaScript (JS) is a scripting language that was originally developed for dynamic HTML in web browsers. Typical applications are data checks, data transfer without reloading the web browser’s page or spoofing email addresses to thwart spam.

SSI (Server Side Includes) enables the automatic updating of a website’s content on the web server. You can also use this technology to read variables such as the current time or date.

Adobe Flash

Adobe Flash

Whether animated ad banners, interactive content or even complete websites, you can use Adobe Flash to design and present impressive content.

The freely available playback program Adobe Flash Player can be installed either as a browser plug-in or as a program for playback outside the browser.

RealMedia & QuickTime Movie

RealMedia and QuickTime Movie

The audio format «RealAudio» and the video format «RealVideo» (together: «RealMedia») from RealNetworks enable the embedding of audio and video in websites.

QuickTime Movie from Apple is an excellent alternative to RealMedia for improving your websites with audio and video.