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+41 (0)84 800 80 80
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Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm

Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


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Billing interval

Support > > invoicing, payment

  • Hoststar sends invoices by email approximately 60 days before the respective contract expires.
  • This allows our customers enough time to transfer the subscription fees for the new contract year by the payment deadline. It also allows us during this settlement phase to provide both the domain names and reserved storage space on the servers in due time when the new annual contract is renewed.
  • To ensure your payment is processed quickly and without any trouble, invoices from Hoststar are sent to the email address specified by the customer when they placed their order online or which they have entered as their customer contact later on in My Panel.
  • Hoststar is a modern and innovative company, which is why its entire order and billing logistics system uses fully automated email technology. For this reason, we do not send any invoices by post. This system also ensures that we deliver the full 365 days of service our customers have purchased.
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