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Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


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Server blocking

Support > > before ordering, useful information

A Hoststar subscription will usually only be blocked if the required actions are not taken. A notification will be sent to the owner's email address saved as the contact email address in My Panel.

Blocking can occur if

  • the payment for an outstanding invoice has not been received by the payment deadline or the maximum number of reminders has been exceeded
  • there is a violation or abuse (including by third parties) as described in the GTCs
  • there is a massive system overload

In these cases, we ask that you contact us as soon as possible.

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