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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

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General information

Support > > Images

Below are the main details for managing images in Designer:

Size

A maximum file size for individual images is 10 MB; the maximum size for videos is 20 MB.

We recommend that you use a service like YouTube to manage your videos and use the appropriate «content widget» to add them to the desired page.

Type

Designer supports the following image file types, which can then be uploaded and managed accordingly:

  • JPG/JPEG
  • PNG
  • GIF

Upload

You can upload a maximum of 5 images.

Dimensions

Designer specifies both minimum and maximum file size dimensions:

  • Minimum dimensions: 10 x 10 pixels
  • Maximum dimensions: 1920 x 1920 pixels

Slideshows

Designer supports slideshows containing a maximum of 10 images per slideshow and of 3 slideshows per website. If problems should occur if these recommendations are exceeded, we cannot provide support.

Designer supports galleries containing a maximum of 30 images per slideshow and 2 slideshows per website. If problems should occur if these recommendations are exceeded, we cannot provide support.

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