Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Designer login/logout

Support > Designer > Use

Would you like to create a new website using Designer? It’s really this easy! There are two ways to log into Designer. Please note the browser recommendation for editing your website with Designer.

 

To close Designer’s editor correctly, you have to log out.

 

Minimum requirement for devices

In order to edit your website via Designer without difficulty, following minimum requirements have to be met by your devices:

For iOS:

  • iOS9.x
  • iPhone5, iPad 2 or newer ones

 

For Android:

  • All devices in a similar class as the Samsung Galaxy S5
  • Android v5 (Lollipop) or higher

 

For usage on a desktop:

  • Minimum resolution is 1280 x 800
  • Recommended resolution is 1440 x 900 or higher
 

Browser recommendation

Following web browsers are recommended and supported for editing your website with the Designer:

Phone and Pads:

  • iPad / iPhone / iOS9 - Safari
  • Android v5 (Lollipop) - Chrome

 

Desktop:

  • Mac OSX 10.10+ - Chrome
  • Windows 7/8 - Chrome

 

Following web browsers are not support, yet should work in most cases:

Phone and Pads:

  • iPad / iPhone / iOS9 - Chrome
  • Windows Phone 10 - Chrome

 

Desktop:

  • Mac OSX 10.10+ - Safari
  • Windows 10+ - Edge
  • Linux - Chrome
  • Alle - Firefox

 

We do not support the following systems:

  • Internet Explorer IE 10 / 11
  • any version of Opera
 

Log in to Designer using My Panel

If you want to log in to Designer using My Panel, follow these steps:

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

Click the menu item «Designer». The «overview» is displayed.

You can now see all of your Designer installations. Click «Login» next to the desired Designer instance.

You are then automatically logged in to Designer and land on the start page of Designer’s Editor.

You can now design your website.

 

Login to Designer using a browser

If you want to log in to Designer using a browser, follow these steps:

Enter this address in your browser: designer.hoststar.ch.

Enter the domain for your Designer installation and its password.
You receive a temporary password by email when Designer is installed.

You are then automatically logged in to Designer and land on the start page of Designer’s Editor.

You can now design your website.

 

Designer logout

To close Designer’s editor correctly, you have to log out. Follow these steps:

Click on the «Menu icon» at the top in the left corner.

On the left site the menu structure opens. At the bottom you will find the section «My account». Click on it and the «Log out» button appears. Now click «Log out».

You will be automatically redirected to your website.

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