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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

WINDOWS – Outlook Express

Support > Mail > Set up your email software

Once you have set up the email address in My Panel, you can then add the account to Outlook Express. Follow these steps:

1. Open the software

Click «Tools» → «Accounts» to configure a new account.

2. Add

Now click «Add» and then «Email».

3. Name

Enter your login details here and then click «Next».

4. Email address

Enter the email address you previously set up in My Panel and then click «Next».

5. Email server

Select «POP3» or «IMAP». We recommend using IMAP to access your emails because the emails remain saved on the server. This allows you to read emails from different computers and mobile devices as well. With POP3, the emails are deleted from the server after they are downloaded to your computer.

Incoming server: Enter «login-XX.hoststar.ch». (Replace «XX» with the «actual server number of your hosting account».) This ensures that the SSL certificate from «hoststar.ch» is queried and no certificate warning is displayed.

Outgoing server: Enter the same details as for the incoming mail server.

Then click «Next».

6. Login details

Account name: Enter the email address you want to configure here.

Password: The password you selected for the email address in My Panel. If you do not know the password, refer to the instructions for changing your email password.

7. Finish

Click «Next» and then «Finish» to exit the wizard.

8. Properties

The account you just set up now appears in the list of Internet accounts. Select this account and then click «Properties».

9. Servers

Click the «Servers» tab.

10. Outgoing server

Now enable «My server requires authentication» and click «Settings...».

11. Check

Make sure that you have enabled «Use same settings as my incoming mail server» option.

12. Finish

Click «OK» to apply the settings and close all open windows. You have now completed the email account setup for Outlook Express.

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