Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Monitoring

Support > My Panel > Hosting

Under «Hosting» you'll find the following sub-pages: «Overview», «Settings», «Databases», «FTP», «Backup», «Statistics», «Monitoring» and «Software».

With «Monitoring» from Hoststar, you'll always know what's going on with all your services on the server – in real time.

1. Status overview: services

Easy-to-understand notifications keep you informed in real time about the current status of all your services. Special programs scan the entire infrastructure at short intervals to detect any problems early on and fix them directly – without causing downtime or interruptions. For detailed instructions, follow the instructions in  «Webhosting monitoring».

Even if you're a reseller, you have the option of checking the status of your reseller server. To open «Reseller monitoring» , follow the instructions in «Reseller monitoring».

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