Contact
Call
Call us
Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!
+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)
Administration
Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
Technical Support
Monday to Friday
8:00 am – 5:30 pm
Saturday
9:00 am – 4:00 pm
Write
Write to us
To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com
Backing up hosting data
Support > > before ordering, useful information
Our server infrastructures are backed up completely every day. Critical server data is backed up in six hour intervals.
For security reasons, we recommend that our customers backup their own data locally or create a backup.
Fees
Orders from foreign countries