Contact

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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Activate internet access for Designer

Support > > Setup

To make the website you designed with Designer accessible on the Internet, you have to specify the name servers and activate the domain for internet access.

Follow these steps to activate the domain:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click «Designer» in the menu and then go to «Settings».

3. Details view

Click the «arrow» icon next to the desired Designer installation. The details page appears.

4. Activation button

Next, click the «arrow» icon in the «Domains» column. Additional information and an activation button appear. Click «Activate».

5. Activation successful

After the site has been activated for access over the internet, a success message is displayed on the overview page.

Please note that it can take up to 24 hours before the website is accessible from all devices.

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