Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Accessing My Panel

Support > My Panel > General information

You have two ways of opening the My Panel login page.

1. Login via the website

On every page of the Hoststar website you'll find a small menu at the top right of the page. Click  «Login». The login page for My Panel will open; you can now log in with your login details. Clicking the «Login» button will take you to the «Overview» page, your control centre for all of your hosting account activities.

2. Login via a browser

In the address bar of your browser, enter the following link: my.hoststar.ch

Log in with your login details. 

  • If you have already migrated your hosting account to the new My Panel, you can log in with the domain of your hosting account and the password you set during the migration.
  • If you have not yet migrated your hosting account to the new My Panel, log in with your existing My.Hoststar login details. This then starts the migration process.

Forgot you password?

In either case, if you've forgotten your password, you can click the «Forgotten your password?» link to have a password-reset email sent to you. You will need the order number for your hosting account, which you can find in the email with your last invoice, for example.

Logged in to My Panel

Clicking the «Login» button will take you to the «Overview» page, your control centre for all of your hosting account activities.

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