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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Display hosting server number

Support > Hosting > Introduction

You may sometimes need the server number of your web hosting package, for instance, when setting up your email client. The server number is shown in My Panel:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click the «Hosting» menu item.

3. Selection

The hosting overview appears. Clicking the «arrow» icon of the desired hosting package displays detailed information about your hosting subscription.

4. Server number

Click the «arrow» icon next to the «FTP» column. You will then see various FTP details.

Under «Host name» in the example, you can see «lx#.hoststar.hosting». (The first letter of the server name is a small «L» like Linux. Replace «#» with the «effective server number of your hosting»).

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