Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Adding a picture to a signature

Support > Mail > Webmail

By default, Webmail allows you to enter only text for the signature. Follow these steps to add an image/logo:

1. FTP upload

Upload the requisite file (e.g. hoststar-logo.png) via FTP to the target directory in your webspace (e.g. /logos/). Here you will find various free «FTP programs». You can also upload data via «Web FTP».

Please make sure there are no spaces or special characters in the file name and remember this is case-sensitive when you enter it again later!

2. Link in Webmail

Log into Webmail (Webmail login) and then click the controller icon on the left («Settings» menu item).

Then click the «Identities» menu item. By default, a «blank» identity (signature) is saved as shown here. Click the identity to add a signature.

The identity settings form appears. You can also save a «display name», «organisation», «respond to» email address and a «Bcc» email address.

Check the box «HTML signature».

The input field under «Signature» will then change accordingly. Click the HTML icon in the editor field of the signature area.

A pop-up window appears. Now enter the following HTML code for your image:

<img src="http://your-domain.tld/your-signature-picture.jpg" alt="useful text"> (modify as appropriate!)

In our example: <img src="http://www.domain.ch/logos/hoststar-logo.png" alt="mail signatur">

 

Then click «Update».

The image now appears in the signature field. Then click «Save».

Now select «Settings» from the menu and then «Composing messages» to display the settings options.

From the «Compose HTML messages» drop-down menu, select the «always» option and click «Save» at the end of the form.

This signature will now be added to every new email you write in Webmail.

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