hoststar Support

We are happy to help you!

Our technical support is available to you from Monday to Saturday from 9 a.m. to 12 midday and 1.30 p.m. to 5 p.m. You can of course send us your questions by email. Emailed support questions are also viewed at the weekend and answered promptly according to the degree of urgency.

WebFTP guide

WebFTP guide 1
1. To obtain WebFTP, login to your Hosting Control Panel.

You can find the link for this in the email with your login details ("") (the X should be replaced by your server number).

Or use the direct link to the WebFTP login interface. (the X should be replaced by your server number).
Then go to point 3.

Click “Tools” and select "WebFTP" in the menu.
WebFTP guide 2
2. After clicking on the WebFTP link, you have to login again with your FTP login details.

WebFTP guide 3
3.After you have successfully logged in, you receive a list of the files on the server.

4. With a click on a filename or folder, you can have the file displayed in the browser or open the folder.

To rename a file or edit the Permissions for a file, click the symbol for "File Properties".
WebFTP guide 4
5. In the WebFTP menu there are various commands and features available to you.

Refresh: Update the file list.

New text file: You can create a new document here. You can enter details directly in the entry form and store the file on the server.

Upload file: You can transfer a file from your local computer to the server here.

New folder: You can create a new folder here.

Logout: You can logout of WebFTP here.

We will be happy to answer further questions:

Administrative Questions:

Technical Questions:
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