Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)


Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm

Technical Support

Monday to Friday
8:00 am – 5:30 pm

9:00 am – 4:00 pm


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

All fields marked with «*» are mandatory and must be completed.


Accessing the Cloud

Support > > Use

In «My Panel», you have the option of accessing the Hoststar Cloud directly via the «browser» or via «WebDAV».
There is also a mobile app available for Android and iOS.

You can find more information on these options here:

Login via My Panel

Log into My Panel (
(Logging into My Panel)

Click on the «Cloud» menu item and then on «Login».

You will automatically be directed to the Hoststar Cloud login page. Log in here with the login details for your Cloud installation. To do this, you generally use your domain or, for additional users, a subdomain.

By clicking on the «Login» button, you are directed straight to your Cloud.

Direct login via browser

Open the Cloud login at via your browser and log in with your Cloud installation login details.

Usually, your domain or, for additional users, a subdomain thereof will be used.

Access via WebDAV program

You have the option of accessing the data in your Hoststar Cloud with various WebDAV programs.

You can use the following URL to connect to Hoststar Cloud with WebDAV programs:

We have successfully tested the following free programs and apps with Hoststar Cloud:


Was this article helpful?