Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!


+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)


Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday


Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email:

Change user name

Support > Designer > Setup

You can change your password for your «Designer-Login» in My Panel. Follow these steps:

1. Log in

Log into My Panel (
(Log into My Panel)

2. Navigate

Click «Designer» in the menu and then go to «Settings».

3. Select designer

You can now see the Designer installation and its associated domain names. Click the «controller icon» next to the desired Designer installation and select «Change user name»

4. Enter user name

A pop-up window opens. Select the user name from the drop-down menu and then click «Save».

5. Save

A success message appears on the overview page telling you that your new user name has been applied.

Was this article helpful?