Contact

Call

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80

(Calls from Switzerland 8 centimes / minute)

 

Monday to Friday/Saturday1
9:00 am – 12:00 pm & 1:30 – 5:00 pm

1 Administration: Monday to Friday, technical support: Monday to Saturday

Write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Email autoresponder

Support > Mail > Email configuration

To set up an automatic reply email (e.g. when away on holiday), follow these steps:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click on «Mail» in the navigation and then «Autoresponder».

3. Add autoresponder

Under «Email addresses with autoresponder», click «Add autoresponder».

4. Configure

From the drop-down menu, select the email address for which you would like to set up an autoresponder.

Now enter the Sender (your name, your company, etc.), subject and content for the automatic response and the time frame during which the autoresponder will be active.

Click «Add» to save the autoresponder.

5. Overview

The autoresponder you have added is now listed in the overview.

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