Contact

hs-icon-callcenter
Call
hs-icon-callcenter

Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

hs-icon-doc-write
Write
hs-icon-doc-write

Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Overview

Support > > General information

The Overview section includes these areas: My subscriptions, Monitoring and News. You can see the following in the individual sections:

My subscriptions

All subscriptions (hosting, vServer as well as domains and additional services) are listed here and displayed with their respective order number. If an invoice has been sent or a payment is outstanding, or if a subscription is blocked, you will also see this on this overview. You are informed about all your subscriptions at a glance.

Monitoring

The availability of all services on their respective servers is shown here in real-time.

News

Clicking on the messages will take you to the News section, where you will find important information about maintenance work, security vulnerabilities, or special opening hours.

Was this article helpful?