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Monday to Friday/Saturday1
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1 Administration: Monday to Friday, technical support: Monday to Saturday

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

Adjust mailbox size

Support > Mail > Email configuration

To change the size of a mailbox, follow these steps:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click on «Mail» and then «Email addresses».

Email and table view

You can choose from two different views:

  • Email view (account view) → Here you will see a list of the email accounts (email address, mailbox and email aliases) and then a section underneath for the email forwarders.
  • Table view (mailbox view) → Here you will see a list of mailboxes and the links between email addresses and mailboxes in the section below.

Change the mailbox quota from the email view

Under «Email view» you can set the size of your mailbox:

1. Show details

In the «Email addresses» section, click the arrow symbol to the right of the desired email account to show details for it.

2. Edit

You will see several buttons directly underneath. Click «Edit».

3. Change size

A pop-up window appears. Enter the desired mailbox size in the «Memory» field (in MB, max. 10,000 MB).

Then click «Save» to apply your changes.

Change mailbox size in the table view

Follow these steps to change the size of the mailbox in the «Table view»:

1. Select the mailbox

To change the size of the mailbox, select the mailbox to which the email address is linked under «Email links». You will see the various mailbox names in the «Target» column.

2. Edit the mailbox

Under «Mailboxes», click the pencil icon next to the desired mailbox.

A pop-up window appears. Enter the desired mailbox size in the «Memory» field (in MB, max. 10,000 MB).

Then click «Save» to apply your changes.

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